Commercial Fulfillment & Logistics Framework
UnExplores Tech Innovations (SMC-Private) Limited // Corporate Governance
UnExplores operates a structured dual-channel fulfillment model: instantaneous electronic delivery for cloud subscriptions, Microsoft CSP licenses, domain name propagations, and SaaS enterprise modules; alongside automated, insured courier logistics with Cash on Delivery (COD) for consumer tech items and corporate hardware throughout Pakistan.
01 Public Tech Store & Cash on Delivery (COD) Terms
For all consumer gadgets, audio headsets, mechanical keyboards, portable thermal printers, and accessories ordered via UnExplores Store:
Delivery Timelines
Orders placed before 3:00 PM PKT are dispatched the same day. Major metropolitan areas (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad) receive parcels in 24 to 48 hours. Secondary cities and remote districts arrive in 2 to 4 business days.
Payment on Delivery
Customers pay the exact invoiced total in cash directly to the courier rider upon delivery. No upfront payment or advance deposit is required for standard COD orders.
Courier Partners: Deliveries are handled by premium courier networks including TCS Express, Leopards Courier, Trax, PostEx, and Call Courier.
02 Electronic Digital Delivery (Instant to 2 Hours)
All digital products, cloud instances, and licenses purchased through the Enterprise IT Shop or portal are provisioned automatically:
- UnExplores NVMe Cloud Web Hosting: Activated instantly (under 5 minutes) upon online payment settlement with cPanel / SSH access details transmitted via email.
- Domain Registrations (.pk, .com, .org): Propagated to global DNS root servers within 5 to 15 minutes.
- Microsoft CSP Licensing (M365, Azure, Dynamics): Assigned directly to the organization's Microsoft Tenant ID within 15 minutes to 2 business hours.
- WhatsApp WAServices Dedicated Instance Nodes & API Keys: Virtual messaging containers and REST API gateway credentials are electronically provisioned instantly (under 10 minutes) upon subscription activation or invoice settlement, with live pairing QR codes and webhook endpoints immediately accessible in the Client Portal.
- SaaS ERP Accounts (EkTaleem, SVHS, SDS): Instant administrative credentials generated and synced with mobile/cloud modules.
03 Enterprise Hardware Logistics & Bulk Telemetry
Commercial hardware (Smart Hub Node v1.0, IoT Gateway Pro, Biometric Terminals, Telehealth Edge Kits, and survey telemetry equipment):
Domestic Commercial Freight
Shipped with shock-proof custom packaging, serialized tamper seals, and door-to-door insurance within 2 to 4 business days.
International Air Freight
Dispatched via DHL Express or FedEx Air Priority with formal customs documentation (7 to 12 business days transit).
04 Consignment Tracking & WhatsApp Notifications
Upon parcel booking, customers receive an official automated tracking update on their registered WhatsApp number and email containing:
- Official Order Reference (e.g.
UX-ORD-260902-XXXX). - Courier partner name and tracking Consignment Number (CN).
- Direct 1-tap live location tracking link.
05 Transit Damage Protection & Support Hotline
If a physical parcel is received with visible outer damage or broken security seals, please photograph the package and contact our logistics support team immediately. We provide free instant replacement without delay.